Return & Exchange Policy

Last updated: 25 April 2025

At Upikascreation, your satisfaction is very important to us!
If you are not completely happy with your purchase, we are here to help.


1. Return Policy

  • You can request a return within 7 days of receiving your order.

  • Items must be unused, unwashed, and in their original packaging with tags attached.

  • Returns are accepted only for damaged, defective, or wrong products.

Note: We do not accept returns for items purchased during sale or promotional offers.


2. Exchange Policy

  • We offer easy exchanges if you received a wrong size, design, or a defective product.

  • Exchange requests must be made within 7 days of receiving the order.

  • Exchanges are subject to product availability.


3. How to Request a Return/Exchange

  • Email us at [Upikascreation@gmail.com] with your order number and reason for return/exchange.

  • Our team will guide you through the next steps.


4. Refunds

  • Refunds will be processed once we receive and inspect the returned item.

  • Refunds are made to the original payment method within 7–10 business days after approval.

  • In case of COD (Cash on Delivery) orders, refunds will be made via bank transfer or store credit.


5. Non-Returnable Items

  • Customized or personalized products

  • Sale or discounted items

  • Worn, washed, or damaged products due to customer handling


6. Shipping Costs

  • Return shipping costs are borne by the customer unless the product is defective or incorrect.

  • In case of exchanges for size/design issues, we may charge a nominal re-shipping fee.


7. Need Help?

For any queries related to returns or exchanges, feel free to reach out:
📧 [Upikascreation@gmail.com]
📞 [8882817332]

We are happy to assist you!

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